Our Post-Sales Process
1. Onboarding (Day 1–2)
The onboarding process begins on Day 1 and 2, where we collect all necessary client and transaction details, generate a customized Razorpay payment link, and conduct a formal Google Meet with the client to align expectations, clarify deliverables, and establish a professional working relationship.
2. Intimation Call
A formal intimation call is made to the defaulter, notifying them of the outstanding amount and initiating a professional reminder.
3. First Negotiation
Our recovery team reaches out to initiate the first negotiation round, aiming for a resolution through dialogue and mutual understanding.
4. First Notice (After 30 Days)
If the matter remains unresolved, we issue the First Formal Notice after 30 days, signaling the start of our structured escalation process.
5. Post-First Notice Negotiation
Post-notice, we engage in a second negotiation attempt, offering a final opportunity for amicable settlement before the situation escalates.
6. Second Notice & GST Reminder
If the dues still remain unpaid, a Second Notice is sent along with a GST implication reminder, clearly outlining potential legal and tax consequences.
7. Second Notice Negotiation
We offer one last round of negotiation to resolve the matter peacefully and avoid further legal action.
8. Third & Final Legal Notice
At this stage, we issue a Final Legal Notice—the final warning before initiating legal recovery proceedings.
9. Post-Legal Notice Negotiation
Our legal team attempts one final resolution discussion, giving the defaulter a chance to settle the dues before court intervention.
10. Legal Drafting
If all negotiations fail, we proceed with legal drafting in preparation for formal litigation or arbitration, depending on the case and jurisdiction.
11. Case Outcome: Win or Loss
We pursue the case through legal channels with full transparency. We keep our clients informed at every step, until the matter reaches closure—either through recovery or legal resolution.
