Effective Date: 25 April 2025

At Recovered (a product of MoneyNotSleep.com Media Pvt. Ltd.), accessible from https://recovered.co.in, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our website and services.

By using our website, you consent to the practices outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a) Personal Identification Information

• Name
• Email address
• Phone number
• Business name and contact details
• GSTIN or PAN (if relevant for service validation)

b) Financial and Transactional Information

• Outstanding credit amounts
• Transaction history
• Invoices and payment details related to credit recovery cases

c) Usage Data

• IP address
• Browser type and version
• Pages visited, time spent, and other diagnostic data

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2. How We Use Your Information

We use the information we collect to:

• Provide and manage our credit recovery services
• Communicate with you about your case or service inquiries
• Maintain compliance with legal and regulatory requirements
• Improve user experience and optimize website performance
• Protect against fraud, unauthorized transactions, and other liabilities

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3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted third-party service providers (legal firms, debt collectors, tech support) under strict confidentiality
• Government or law enforcement agencies, if required by law
• Business affiliates under confidentiality agreements for service support

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4. Data Storage and Protection

We adopt industry-standard security practices to protect your data, including:

• SSL encryption
• Secure server infrastructure
• Role-based access control
• Regular system audits

Despite our best efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to protect your data to the highest standard.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us understand user behavior and improve site performance.

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

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6. Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for their content, privacy policies, or practices. We recommend reviewing their privacy policies before submitting any data.

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7. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time
• File a complaint with a data protection authority, if applicable

To exercise these rights, please contact us at support@recovered.co.in.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the updated effective date.

We recommend you review this page periodically to stay informed about how we are protecting your data.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Recovered Credit Solutions Pvt. Ltd.
Email: support@recovered.co.in
Website: https://recovered.co.in
Phone: +91 90796 02230
Address:  424, 4th Floor, Apollo Tower, Mahatma Gandhi Rd, New Palasia, Indore, Madhya Pradesh 452001